Issue Tracker Guidelines » History » Version 4
I. Lazaridis, 03/25/2014 03:21 PM
| 1 | 1 | I. Lazaridis | h1. Issue Tracker Guidelines |
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| 4 | h2. Scope |
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| 6 | The main scope of the Issue Tracker is to assist wt developers in their daily work, and to provide the users of wt the means for precise feedback on wt. |
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| 9 | h2. Developers |
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| 11 | 4 | I. Lazaridis | * Do not reject issues immediately, except you are 100% sure. It can make the project look rude and more. |
| 12 | ** Another user can find the open issue (e.g. a feature request) and suggest a way to implement it. |
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| 13 | 1 | I. Lazaridis | ** See e.g. #2857, the developer should have asked additionally for the reasons, instead of "rejecting" immediately. |
| 14 | * Do not leave old issues (e.g. older than a year) unprocessed. |
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| 16 | h2. Users |
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| 18 | 2 | I. Lazaridis | * You file new Issues with the "New issue":/projects/wt/issues/new entry in the main menu |
| 19 | 1 | I. Lazaridis | * Create an account, thus you have the benefit of having a list of your issues. |
| 20 | * Express yourself clearly and give context and version information |
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| 21 | * If your issue was closed or rejected, do not file a new one |
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| 22 | ** You can still comment on a closed/rejected issue. |
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| 23 | ** You can open a topic on the forum and discuss the issue with other users. |
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| 24 | * File one Issue for each Bug/Feature/Request you have (do not combine them) |
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| 25 | 3 | I. Lazaridis | ** Negative Example: #2856 |
| 26 | 1 | I. Lazaridis | * If you are not sure, open a topic on the forum and discuss your issue. |