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Support #2658

closed
KD

Widget gallery on your website has not worked for the last 3-4 days

Support #2658: Widget gallery on your website has not worked for the last 3-4 days

Added by Anonymous over 12 years ago. Updated over 12 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Koen Deforche
Target version:
3.3.2
Start date:
02/12/2014
Due date:
% Done:

0%

Estimated time:

KD Updated by Koen Deforche over 12 years ago Actions
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 #1

Hey,

What problems do you see and with what browser?

Regards,
Koen

AR Updated by Alex Rodriguez over 12 years ago Actions
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 #2

Hello,

I am using Chrome - it was just not working - 404 Not Found I believe, but it is working now.

Thanks,

Alex-

AR Updated by Alex Rodriguez over 12 years ago Actions
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 #3

Hello,

I just tried it again, it comes up, but when I click on anything it does not do anything.

Alex-

KD Updated by Koen Deforche over 12 years ago Actions
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 #4

  • Status changed from New to Feedback
  • Assignee set to Koen Deforche
  • Target version set to 3.3.2

Hey,

We've been deploying the latest git version on our live website, to pin-point any issues we see before we do a first pre-release.

The wthttpd front-end got a lot of updates and so we suspect there's still a problem there, although we can't reproduce it easily. Do you get this problem consistently? If so, I would like to add some debug info so that hopefully I can figure the problem through the log files.

Regards,
koen

AR Updated by Alex Rodriguez over 12 years ago Actions
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 #5

Hello Koen,

Yes, it is consistent, every time I open the Widget Gallery, when I click on any item it just does not respond.

I am on USA/EST time, let me know if you want me to to do anything at a specific time.

Alex-

KD Updated by Koen Deforche over 12 years ago Actions
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 #6

Hey,

I'v added some diagnostics. We noticed a few 'bad requests' which seem to be related; so it would be great if you could retry to see if that sheds some light into this mystery.

What browser version are you using on what platform?

Regards,
koen

KD Updated by Koen Deforche over 12 years ago Actions
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 #7

Hey,

I think we've just found the issue, caused by a header value length test that was erroneous. Can you confirm that the issue is solved for you now?

Regards,
koen

AR Updated by Alex Rodriguez over 12 years ago Actions
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 #8

Hello Koen,

Yes, it seems to be working now, thank you!

Alex-

KD Updated by Koen Deforche over 12 years ago Actions
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 #9

  • Status changed from Feedback to Closed
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